Part-Time Readers’ Advisor Assistant

Darien Library

Darien Library seeks a friendly, curious, and motivated individual to work as a part-time Readers’ Advisor Assistant in the Readers’ Services department on the Welcome Desk. In this position, the candidate will work one-on-one with the public to provide patrons with reader advisory and circulation services. The successful candidate will have excellent interpersonal skills, provide compassionate customer service to all Library patrons, demonstrate a love of books and reading, and work collaboratively in a fast-paced, friendly environment.

Hours: Two weekends per month: Saturday 9:00 a.m. to 5:00 p.m. or 12:00 p.m. to 5:00 p.m. and Sunday 1:00 p.m. to 5:00 p.m., plus additional hours weekdays/weeknights as needed.

Responsibilities

  • Staff an active Welcome Desk.
  • Provide exemplary hospitality to our library patrons and perform a variety of public facing circulation duties such as checkouts and registering patrons for library cards.
  • Participate in departmental tasks related to the Welcome Desk including shelving books, answering patron emails, and phone calls.
  • Participate as needed in off-desk departmental tasks such as writing book reviews and providing recommendations via email.
  • Maintain up-to-date knowledge of newly published books and confidently share a passion for books with patrons and fellow staff members.
  • Comfortable with technology; able to show patrons how to access library-related technology such as apps on their devices.
  • Other duties as needed.

Qualifications

  • Bachelor’s degree, preferred.
  • Demonstrate strong customer service orientation to provide prompt, accurate, and friendly service.
  • Excellent oral and written communication.
  • Willingness to learn, take initiative, and follow through on tasks.
  • A love of books, reading, and the ability to recommend books to library patrons.
  • Works well both independently and collaboratively, as part of the Readers’ Services team.
  • Computer Proficiency with Microsoft Suite and Google Applications and emerging digital technology. ILS experience a plus.
  • Fluency in a language other than English desirable.
  • Retail experience preferred.

Physical Requirements

 

  • Essential job duties and responsibilities include remaining in a stationary position for extended periods, the ability to regularly lift and carry objects such as books up to 50 lbs., bend, stoop, and reach. Reasonable accommodation may be made to enable individuals with disabilities to perform the position’s essential duties.

 

Job type: Part Time
Phone: 2036695241